Posted: 03/20/2013 | Employer: Forum Communications Company
*Normal Shift - Saturday 6:00am-11:00pm, Sunday 6:00am to 12:30pm, and Wednesday through Friday 6:00am-1:30pm with some additional holidaysRESPONSIBILITIES INCLUDE:Handling phone inquiries of customers, carriers and dealers politely, pleasantly and efficiently.Accurately input customer payments and other information into database.Keep accurate records of subscriber's service.Solicit on-line sales, including upgrading customers' service.Address customer complaints concerning billing or service and process carrier and dealer requests.Daily computer processing duties.QUALIFICATIONS INCLUDE:Three to six months related experience and/or training.Able to work independently.Ideal candidate should possess excellent PC data entry skills.Knowledge of Microsoft Excel, Word and office document applications.Excellent telephone skills and pleasant personality.Ability to multi-task.APPLICATION DEADLINE: 4/1/13 SEND APPLICATION OR RESUME TO: The ForumAttn: Customer Service Supervisor101 5th St NFargo, ND 58102mhighman@forumcomm.com
*Normal Shift - Saturday 6:00am-11:00pm, Sunday 6:00am to 12:30pm, and Wednesday through Friday 6:00am-1:30pm with some additional holidaysRESPONSIBILITIES INCLUDE:Handling phone inquiries of customers, carriers and dealers politely, pleasantly and efficiently.Accurately input customer payments and other information into database.Keep accurate records of subscriber's service.Solicit on-line sales, including upgrading customers' service.Address customer complaints concerning billing or service and process carrier and dealer requests.Daily computer processing duties.QUALIFICATIONS INCLUDE:Three to six months related experience and/or training.Able to work independently.Ideal candidate should possess excellent PC data entry skills.Knowledge of Microsoft Excel, Word and office document applications.Excellent telephone skills and pleasant personality.Ability to multi-task.APPLICATION DEADLINE: 4/1/13 SEND APPLICATION OR RESUME TO: The ForumAttn: Customer Service Supervisor101 5th St NFargo, ND 58102mhighman@forumcomm.com